How do you know when it is time to seek an outside view of your operations or to seek advice? And if you do, what should you consider in selecting a partner to give you honest, critical and unemotional feedback and advice? First, allow me to relate an allegorical story that is true in the sense [...]
One of the greatest challenges senior leaders face is dealing with uncertainty and ambiguity in all aspects of operations from strategic decision-making to daily tasks. When margins are narrow and your key variables are uncertain, it is naturally understandable to wait for more information before making decisions. However, the longer a leader waits for information [...]
Tom sits down with Peter Pham for another tactful conversation on strategic planning. To begin part two of their two-part discussion, Peter talks about how to cut out of the noise of bad information in decision-making. Tom then shares his experience with his consultant business. This is followed by a [...]